Shipping Policy

Thank you for visiting and shopping at Syncfitt Wellness. Following are the terms and conditions that constitute our Shipping Policy.

1. Domestic Shipping Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

* Delivery delays can occasionally occur due to extreme weather conditions or carrier issues. Overnight delivery is only available for orders with delivery addresses within the continental United States.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can track your order directly on our website or through the carrier's portal.

4. Customs, Duties, and Taxes

Syncfitt Wellness is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. International Shipping

We currently ship to select international countries. Shipping rates and delivery times for international orders vary depending on the destination and will be calculated at checkout. Please note that international shipments may take anywhere from 7-21 business days.

6. Damages and Lost Packages

We take great care in packaging our supplements securely. However, if you receive your order damaged, please contact our customer service team immediately.

• Please save all packaging materials and damaged goods.
• Take clear photos of the damaged items and the packaging.
• Email the photos and your order number to support@syncfitt.com within 48 hours of delivery.

If your package is marked as delivered but you cannot find it, please check with your neighbors or your local post office. If it is confirmed lost, we will work with you to find a resolution.

7. Contact Us

If you have any questions or concerns regarding your order's shipping status, feel free to reach out to our support team.